Virgin Media Community

[oldcarliol]

Like many others have been reporting, the VM email service has been grindingly slow recently. Timeouts and server unreachable are the norm at the moment when loading a folder of messages, or trying to open a message. It's pretty well unusable. 

(ntlworld.com email account)

[用心棒 · Accepted solution]

FYI: Solved: +++Known Issue+++ Email Disruption - F010434911 - Virgin Media Community - 5244530; ignore the “Solved” in title and instead check here Check the service status in your area

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[oldcarliol]

Oddly, just after I posted my message yesterday the email service came back to life. However as of this moment it is unavailable, presumably because an engineer is working on it somewhere, as per the service status.

[Ashleigh_C]

We are so sorry you are still noticing issues @oldcarliol we are aware and currently working to resolve this as soon as possible. 

You can also view out sticky note on the forums addressing this issue here. 

Thank you and we hope this is resolved soon for you and everyone effected.