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virgin.net Email account has been hacked

Gillbob
Joining in

I have an old virgin.net email account which has been hacked and I can no longer access it.

Is there some way I can get access again or is it best to delete it?

Many thanks 

1 ACCEPTED SOLUTION

Accepted Solutions

Alex_RM
Forum Team
Forum Team

Hi Gillbob,

Thanks for posting and welcome to our community 🙂

Sorry to hear you've some issues with the email account. If you're no longer a customer of ours you would not be able to use the email address. We can however delate this.

I've popped you over a private message (purple envelope, top right hand corner) so I can get a few more details from you.

Alex_Rm

See where this Helpful Answer was posted

1 REPLY 1

Alex_RM
Forum Team
Forum Team

Hi Gillbob,

Thanks for posting and welcome to our community 🙂

Sorry to hear you've some issues with the email account. If you're no longer a customer of ours you would not be able to use the email address. We can however delate this.

I've popped you over a private message (purple envelope, top right hand corner) so I can get a few more details from you.

Alex_Rm