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unablle to send emails yet again


just when you think everything is ok it starts up yet again " An error occurred inside the server which prevented it from fulfilling the request. "

ntlworld, what is still going on Virgin ???


Forum Team
Forum Team

Hey muffmasterh, thank you for reaching out and I am so sorry to hear this.

When you are unable to send, are you fine logging in and seeing your inbox / messages okay?

Is it possible to try another device / browser to see if emails can be sent from there?

I would also try sending it to a different email as a test to see if that works?

Please do keep us updated. Cheers 

Matt - Forum Team

New around here?

I have the same problem i cant send to anybody, the error indicates a server problem

Hi qatarway, 

Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums.

We're sorry to hear you're having an issue with sending emails. Can you let us know the following?:

  • When logging in to VM webmail, are you able to send and receive email from here? If not, what is the error message you are getting?
  • Are you currently trying to send mail through an app or mail client? 
  • Is this happening when sending all mails or only to a certain address? 

Pop back and let us know so we can help further. 


Forum Team

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