Menu
Reply
Wazzenuff
  • 4
  • 0
  • 0
Tuning in
486 Views
Message 1 of 3
Flag for a moderator

unable to verify email account

So I've set up and email address for my son which he can access ok through his email app on iphone.

His iphone is currently out of service so he tried logging on to the webmail and is unable to verify on the virgin media webs, so cannot access his emails.

see pictures re issue.

He is waiting on a reply regards a job he was offered and really needs to be able to access his emailAnnotation 2020-08-20 130107.jpgAnnotation 2020-08-20 125733.jpg

0 Kudos
Reply
HowardML
  • 12.27K
  • 1.42K
  • 5.72K
Very Insightful Person
Very Insightful Person
475 Views
Message 2 of 3
Flag for a moderator
Helpful Answer

Re: unable to verify email account

In VM web mail he needs to log in with his e-mail address and the password you used to set up the address or the password he has changed it to, if he has changed it (which he should have done).

USe this link for web mail mail2.virginmedia.com



I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Wazzenuff
  • 4
  • 0
  • 0
Tuning in
462 Views
Message 3 of 3
Flag for a moderator

Re: unable to verify email account

nice one, worked straight away 👍

0 Kudos
Reply