So I've set up and email address for my son which he can access ok through his email app on iphone.
His iphone is currently out of service so he tried logging on to the webmail and is unable to verify on the virgin media webs, so cannot access his emails.
see pictures re issue.
He is waiting on a reply regards a job he was offered and really needs to be able to access his email
Go to Answer
In VM web mail he needs to log in with his e-mail address and the password you used to set up the address or the password he has changed it to, if he has changed it (which he should have done).
USe this link for web mail mail2.virginmedia.com
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nice one, worked straight away 👍