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unable to send email

On VM.com email works fine however on my devices ( 4 off) on the mail app I can receive but not send started 4 days ago and has also affected one of my friends but not three others that all use VM

As it works on VM.com they say it's not their problem. .and hung up on me

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Re: unable to send email

Ensure you’re using the correct server information:
imap.virginmedia.com
SSL yes
Port 993
smtp.virginmedia.com
SSL yes
Port 465

If you’re using Windows Mail app then this is slightly different as you need to add the port # after the server details:
:993:1:465:1

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