on 23-04-2022 14:10
I keep getting a message "your ntlworld setting are out of date" this happens on my laptop but I can access emails on my phone.
on 23-04-2022 16:59
Which operating system and email clients are you using?
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on 23-04-2022 17:11
I am on window 10
on 24-04-2022 12:05
Which email client?
Make sure you have a backup of your emails and then consider trying the following:
Account type | IMAP | POP3 | |
Username | richard.branson@virginmedia.com | richard.branson@virginmedia.com | |
Server port | 993 | 995 | |
Authentication | Password | Password | |
SSL/TLS | Yes | Yes | |
Server host | imap.virginmedia.com | pop3.virginmedia.com |
Account type | SMTP |
Username | richard.branson@virginmedia.com |
Server port | 465 |
Authentication | Password |
SSL/TLS | Yes |
Server host | smtp.virginmedia.com |
[Source: Email settings change]