a month ago
Hi I'm unable to access my email via the virginmedia website
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error message for weeks
That error screen is generally the result of a corrupt cookie or browser entry in the browser you are using to access the webmail page.
Try clearing your browser cache and deleting any cookies referring to Virgin Media mail.
Alternatively open a private browser window as that ignores existing cookies or use a different browser.
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thanks that sorted it 🙂