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AlexM271
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unable to access or delete virgin media email account

Hi, I am unable to access or delete an unused virginmedia email account. I can change the password in my profile setting on my virgin media account but I cannot delete it. I keep getting an oops page when I try to delete, Further to that I cannot access the email account itself or indeed add it to any other provider such as Gmail etc, Any one know how I can progress this ?

thanks

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Natalie_L
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Re: unable to access or delete virgin media email account

Hi AlexM271, 

 

Welcome to the Community and thank you for getting in touch. 

 

I would be happy to get the email address deleted for you. I will just need to pop you over a private message and grab the details if that is okay?

The message will be available via the purple envelope on the top right of this page. 

 

Speak soon, 

 

 

Nat
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