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Madmarine
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unable to access email

we can access primary email but not secondary email, my wife's primary is an @blueyonder email, my account is secondary is a @virginmedia email

i can access my virgin media from both with no problems 

any help appreciated

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Madmarine
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Re: unable to access email

all sorted, after id posted i came across this link, followed the instructions and everything is now back up and running 🙂

https://www.virginmedia.com/help/virgin-media-mail-my-email-account-is-locked

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