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unable to access 2 of 3 email accounts on webmail. receiving a message The entered credential etc. :

bazzauns51
Tuning in

i am unable to access my virginmedia account or my outlook account on webmail. i have changed my ntlworld account password and this is working ok. i have tried changing the passwords on the other accounts but this does not work. any ideas

1 ACCEPTED SOLUTION

Accepted Solutions

Sabrina_B
Forum Team
Forum Team

Hi @bazzauns51 👋.

Thanks for your post. Apologies you are having email issues. We can certainly assist you. We would need to bring you in for a private message to discuss this and resolve. 

Please look out for the envelope on the top right of your web browser or if you are using a mobile device it will be located under your profile icon.

Thanks.

Sabrina
 

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1 REPLY 1

Sabrina_B
Forum Team
Forum Team

Hi @bazzauns51 👋.

Thanks for your post. Apologies you are having email issues. We can certainly assist you. We would need to bring you in for a private message to discuss this and resolve. 

Please look out for the envelope on the top right of your web browser or if you are using a mobile device it will be located under your profile icon.

Thanks.

Sabrina