Virgin Media Community

[bruceebru]

Can I stop email automatically selecting random mail when I delete one, or at start up. Many a time I have deleted important emails, luckily I have found them in my trash so I now have to look through it regularly. The thing is, it may have selected an email below my field of view which I am unaware of, I select one to delete, and it deletes the other one aswell, which may be an important one. Thanks,

Brucebru

[coenoby]

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@bruceebru wrote:

Can I stop email automatically selecting random mail when I delete one, or at start up.

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As far as I can see, VM Webmail only selects the first, i.e top, email when you sign in.

If you then select a second email by clicking on the box it does also keep the top one selected. I have never seen it select another at random.

However, if you are using the compact, vertical or horizontal view in VM webmail you can select a second email by just clicking on email sender/subject and it just selects that one email. and deselects the original selection.You can then select additional emails by holding down the ctrl key and clicking on another email.

I am not sure if that helps.

Coenoby

[BillC45]

Either

In webmail, click the “Select all” box at top left of Inbox – gives a tick in every box

Then click that box again – which clears all the ticks.

That clears all selections for Inbox including those which were off the current screen.

Then select all the emails you wish deleted and click dustbin.

Or

Simply delete all emails one at a time by first opening the email and then clicking the dustbin.

Warning

Do NOT go anywhere near the dustbin after selecting ALL – unless you really mean it.

[用心棒]

If View ▾ > Checkboxes is on then make sure to not select via the checkbox unless you wish to select more than one.

BTW if you have View ▾ set to either Vertical, Compact, or Horizontal then the message view area will indicate when more than one message is selected.

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