Menu
Reply
Highlighted
  • 18
  • 1
  • 5
On our wavelength
128 Views
Message 1 of 3
Flag for a moderator

smtp.virginmedia.com not connecting - 19:00 May 15th

With no change to my configuration and with perfect service all day I've lost outgoing email connection to smtp.virginmedia.com on 3 devices tonight at 19:00. I restarted my router just in case it was an ip issue but no ...

Is this known about please?

Incoming via imap is just fine by the way.

This is an ntlworld email address should that be of any relevance.

0 Kudos
Reply
Highlighted
  • 14.42K
  • 1.98K
  • 6.33K
Very Insightful Person
Very Insightful Person
103 Views
Message 2 of 3
Flag for a moderator

Re: smtp.virginmedia.com not connecting - 19:00 May 15th

This may be a temporary blip, but just in case have a read of this: 

https://community.virginmedia.com/t5/Email/Outgoing-Authentication-Issues-Check-Email-Logs/m-p/32371...

Depending on the VMXXX code the logs reveal you may need to follow the advice here:

https://community.virginmedia.com/t5/Security-matters/Searching-for-Spambots-on-your-network/m-p/408...

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
Highlighted
  • 18
  • 1
  • 5
On our wavelength
94 Views
Message 3 of 3
Flag for a moderator

Re: smtp.virginmedia.com not connecting - 19:00 May 15th

Thanks. You were right, it connected again a few minutes ago.

All good for now.

0 Kudos
Reply