I have been trying to deal with this all day but with no luck
if I log in to webmail on my laptop it sends mail but on my laptop (MacBook Air) it says cannot connect to account blueyonder.co.uk
I've double-checked and taken out smtp settings and re put them in but still no luck.
I feel like I'm pulling my hair out now.
Go to Answer
To determine what, if any, error code is being returned by the SMTP server open a Terminal and enter the following commands:
export HISTCONTROL=ignorespace curl -v smtps://smtp.virginmedia.com -u username:password 2>&1 | grep "235\|VM"
where username:password is replaced with your email address and password, for example firstname.lastname@example.org:Y54kpX5g Post the result after making any necessary redactions here,
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many thanks I have done this and it tells me my credentials are invalid
535 5.7.8 Authentication Credentials Invalid (VM300)
although I changed the password in webmail on virgin media and changed them on computer I get emails coming in on my phone still but nothing on the computer at all.
many thanks I have now sorted it, it helped a lot
Good to read that you resolved the issue.
thank you for your help, that showed me exactly where the problem was and I got it sorted. After hours yesterday literally going mad.