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bertybasset
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since big sur update cant send emails

since the big sur update on my macbook i cant send emails from my ntlworld account anybody else 

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用心棒
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Re: since big sur update cant send emails

Open a Terminal and try the following command to troubleshooting the issue:

curl -v smtps://smtp.virginmedia.com -u username:password 2>&1 | grep "235\|VM"​ 

where username:password is replaced with your email address and password, for example richard.branson@virginmedia.com:Y54kpX5g

Post a redacted copy of the result here.

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bertybasset
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Re: since big sur update cant send emails

still the same - still cannot send and email sitting in outbox
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用心棒
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Re: since big sur update cant send emails

What result did the curl command return?

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Corey_C
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Re: since big sur update cant send emails

Hi bertybasset,

 

Thanks for your post and for reaching out to the community forums. Sorry to hear that you have been having issues sending emails. Are you able to send emails directly from our site? If so, try removing the email account from the email app/client and then re-adding.

 

Cheers,

Corey C

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