The secondary email address is repeatedly asking for password (it's entered correctly) so unable to send or receive emails through Outlook on desktop or on Android mobile device.
The primary email address is working fine on any platform.
Thanks for coming back to us in the Community and confirming things have been resolved for you following a password reset.
We're really happy to hear the team on the phone were able to help.
If you have any further issues, don't hesitate to come back to us for further help and support.
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