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angus1024
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samsung j7 stopped getting ntlworld emails in the inbox

I try to read my ntlworld emails on my samsung J7(2016) email client via IMAP - but the inbox only shows one email when there are 1000s on the server. It show drafts and spam...emails which I dont need.

When I set it up a few weeks ago it worked fine. But after there were 100 emails  in the inbox I started having difficulties. Now there is only 1 email in the inbox

How do I get the inoox emails back please -

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angus1024
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Re: samsung j7 stopped getting ntlworld emails in the inbox

Before I posted this I tapped on the email I could in the ionbox in my phone - about 2 weeks old. Now I have got very many new eamils into my inbox - presumably marking the previous one em,ail as 'read' enabled th rest to be downloaded ?

Anyway working

Thanks and sorry for wasting time

angus 1024

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Re: samsung j7 stopped getting ntlworld emails in the inbox

Glad to hear things are now working.
Please don't think you're wasting our time by posting, we're here to help & offer advice & it's nice to know when a problem has been rectified.

A large file may have blocked the download of the other emails.

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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angus1024
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Re: samsung j7 stopped getting ntlworld emails in the inbox

Thanks

I have a confession to make and feel really stupid.

Initially I could not get it to work with samsung email so I installed the K-nine email client - shich worked at first then stopped . Meanwhile the samsung email client 'email' was working  fine (after I hit settings) - for both sending and receiving but I forgot about it.

So the problem was I failed to get Knine to work, it received 100 emails in the inbox then stoipped getting more. My fault for not looking further. I deleted k-nine as the  samsung one worked well. ,

 

angus1024

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Re: samsung j7 stopped getting ntlworld emails in the inbox

No worries, good that things are still working. 🙂

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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