Hi i'm trying to retrieve messages from my old ntlworld account because i need to delete an old twitter account which used the ntlworld email... how can i retrieve the email?
It sounds like you are no longer a VM broadband customer? In which case your right to access the email address ceased 90 days after that account closed.
Check if the email address is still active somewhere in the VM system - use mailtester.com to get an indication.
If you can remember the password, you might get emails to download to an email client such as Thunderbird.
But VM staff are under no obligation to help you get access to something you no longer pay for. The most they will do is arrange for complete deletion if that hasn't already happened.
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