please help get my email to work

[Louise28]

I get a message which says there is no password for my email account -  but there is!

[Steven_L]

Hey Louise28, 

Welcome to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear of the issues that you’re having with your email account at the moment. Are you able to login to your online account with the same information?

Kind Regards,

Steven_L

[Chris_W1]

Hi Louise28, thanks for the message and welcome back to the forums. 

Can you confirm how it went with the changing of the password? Has this managed to resolve this issue. 

Thanks Graham for the advise. 

Kind regards, Chris 

[Louise28]

Hi thanks for trying. I will try local IT help on this instead. I will leave this forum now.

[Paulina_Z]

Hi @Louise28,

Are you still experiencing this issue? If so, please let us know so we can help further, as we're here to help in situations like this. 🙂

Let us know and we'll be more than happy to investigate.

Thank you.