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denole
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outlook express stopped sending or receiving

hello, 
Have received this error report. Cannot send or receive emails. My email provider virgin media cannot help. Can anyone out there help please? (I have an old desktop running on xp )

Thanks in anticipation.

error reporterror report

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用心棒
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Re: outlook express stopped sending or receiving

Error message shows a mishmash of IMAP and POP. Check incoming settings are similar to either:

Account typeIMAP
Usernamerichard.branson@virginmedia.com
Server port993
AuthenticationPassword
SSL/TLSYes
Server hostimap.virginmedia.com


or:

Account typePOP3
Usernamerichard.branson@virginmedia.com
Server port995
AuthenticationPassword
SSL/TLSYes
Server hostpop3.virginmedia.com


and for outgoing:

Account typeSMTP
Usernamerichard.branson@virginmedia.com
Server port465
AuthenticationPassword
SSL/TLSYes
Server hostsmtp.virginmedia.com


FYI
: running an unsupported operating system unnecessarily increases the risk that a miscreant will exploit a known but unpatched vulnerability to compromise the security of the device and possibly other devices within the same network.

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