Virgin Media Community

[Khali_O]

Virgin switched off my virgin.net email account when I moved to a house with no fibre connection to the net. 9 years later I am still getting salacious and pernicious emails from this account so it has long since been hacked. Can someone help me turn the thing off please? 

[John_GS]

Hi @Khali_O 

Thanks for posting and welcome to the community.

Sorry to hear you are receiving unwanted mails. I will send you a PM now to get the details and raise the deletion with IT.

Best wishes.

[John_GS · Accepted solution]

Hi @Khali_O 

Thanks for joining me on PM and providing me the details for the email so I can request the deletion. This has now been done and will be deleted within 3-5 days.

Kind regards.

[Khali_O]

thanks John for your quick response and help.

Regards

Gerry