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pete_o
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old ntlworld email account

Hi, I no longer use my ntlworld account as relocated abroad but still get emails forwarded to my gmail account, the ntlworld account looks like it has been hacked but i am unable to log in to it to close it or change any settings

can anyone helps please

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Graham_A
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Re: old ntlworld email account

@pete_o The VM Forum Team should be able to arrange for your orphaned account to be fully deleted from their systems.

They will respond to this thread in a day or so and will contact you via private message to clear account security.

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Graham

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Zak_M
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Re: old ntlworld email account

Good morning @pete_o 

 

Welcome to the forums and thank you for taking the time to post. 

 

I am sorry to hear that you have had some issues with your email address.

 

Are you able to let me know do you still have access to your account information from when you were a customer? 

 

Kind regards,

Zak_M

 

 

 

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pete_o
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Re: old ntlworld email account

Hi, yes I do but how do you want me to send them to you?

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Zak_M
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Re: old ntlworld email account

If you could pop me over a PM then I can get this resolved for you. 

 

Kind regards,

Zak_M

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