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danny14
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old ntl world email

Please can you help. I urgently need my old ntlworld email address to be deleted  which is generating spam emails. 

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coenoby
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Re: old ntl world email


@danny14 wrote:

Please can you help. 


Do you still have a VM broadband account? If so is this ntlworld address showing when you sign in to My Virginmedia?

If it is and it is not your primary e-mail address you can delete it yourself.

If you are no longer a VM broadband account holder, VM should have deleted the ntlworld account 90 days after you ceased to be a customer. In reality these orphan accounts can linger on for years.

One of VM Forum Team (VM employees) can arrange for your orphaned email account to be deleted but it may take a day or two before they get to this post.

Coenoby

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danny14
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Re: old ntl world email

Thanks for the advice . As I've no longer got a VM broadband account so looks like i'll need to wait on the VM Forum Team responding

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coenoby
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Re: old ntl world email


@danny14 

I've no longer got a VM broadband account


Thanks for confirming that. So yes, a member of the Forum Team will pick this up. They will need to get some details from you using the Forum Private Message facility. Smiley Wink

Coenoby

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