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old email account

Hi,  back in 2018 we used to have a couple of virginmedia email accounts, we then mooved to sky and have now come back.  whilst i cant get the old email's  via the website, i can get them on my (old) phone.

 

Is there anyway i can link those old emails to out new account?

 

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Very Insightful Person
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Re: old email account

Wait here and the VM staff will pick thus up tomorrow and discuss with you a possible "move and transfer" as the addresses still seem to be active (which they shouldn't be).


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Re: old email account

Thank you for your post Amazonherb.

 

Can we please confirm if you remember the details to both your old account with us and the recent account? As we'd need to pass security on both to set up to transfer the email addresses from the old account to the new one. This would also replace any email addresses you may have set up on the new account. 

 

Let us know, Emily.