So despite having two cases raised with IT, having spoken to Neil from the chief executive office and being dropped on a call from second line support, I cannot access my email still.
I also received a letter saying that a forward was added to my account and that I should turn it off.
I am completely furious at this point that almost three weeks later no one can help me.
And before anyone asks. Yes I have changed my password for the 17th time. On any browser I now get the message forbidden.
Can someone at Virgin Media switch of the forward for me ?