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moschops
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ntlworld.com email hacked

My NTLworld email has been hacked but I’m unable to change the password as I’m no longer a virginmedia customer. The account is being used by somebody else even though virgin said it would be deleted after 90 days of leaving.

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用心棒
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Re: ntlworld.com email hacked

issue has been flagged to the forum team however be aware it may take them longer than the usual few hours / days to respond.


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Corey_C
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Re: ntlworld.com email hacked

Thanks for your post and welcome to the Community Forums, moschops,

 

Sorry to hear that you have been hacked. If you are no longer a media customer then then regrettably the only solution we can offer is completely closing this mailbox.  I've sent you a private message to confirm you account details, please fill out what you can.

 

Cheers,

Corey C

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moschops
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Re: ntlworld.com email hacked

Thanks Corey, you’re a star

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