I have a ntlworld account that has been hacked, they have changed the password and I can not stop it. I now receive loads of email with address unknown, obviously where my email is now spamming people. How can I change the password and stop this.?
I am an active customer of yours but it is not linked to my current account. If my memory serves me right my account was secondary to another account. I do know this account name but can't get into it either. I still get emails.