Virgin Media Community

[grumpydad1]

i need help to permantly close ntl email account

[Graham_A · Accepted solution]

@grumpydad1 Provided that the email account concerned isn't the primary username for your current VM broadband account then the VM Forum Team should be able to arrange this for you.  They will reach this thread in a day or so.

[Kath_F]

Hi grumpydad1, 

Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

This is something we can certainly check for you but in order to do that I will need to confirm some information with you to pass security. 

I have sent you a direct message to allow us to do this with you in a private space. Just click on the little envelope at the top right-hand side of the page to access your inbox.

Thanks, 

[Kath_F]

Hi @grumpydad1, 

I just wanted to pop back to you here to let you know the IT team have come back to say the mailbox has been deleted as per your request. 

If you have any further issues, please pop back and let us know. 

Many thanks, 

[grumpydad1]

Thanks Kath