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not receiving emails (NTL) on laptop but am getting them on samsung phone

Hi 

Can anyone help? I'm no longer receiving my ntl account emails on my laptop but am getting them on my samsung phone. I'm not very 'techy' so will need a step by step answer please...... 🙂

 

 

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Re: not receiving emails (NTL) on laptop but am getting them on samsung phone

how are you accessing your emails on your laptop? via program like outlook, thunderbird, outlook express?, o or you access via webpage

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Re: not receiving emails (NTL) on laptop but am getting them on samsung phone

And to add another very important question - are you a current VM broadband customer?


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Re: not receiving emails (NTL) on laptop but am getting them on samsung phone

Hi

I just log onto my virgin media account and click on the email link

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Re: not receiving emails (NTL) on laptop but am getting them on samsung phone

Yes i am a VM customer

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