@leofwen1 wrote:
the VM IMAP address uses port 993 not 995.
Apologies, 995 was a typo. It should indeed be 993.
The POP3 address is accepting noreply emails the IMAP is not. I have checked iPhone and nothing relevant found. Is there no one at Virgin that i can contact?
The point I was trying to make was that I do not think the Norton Plugin was a factor with emails not getting to your account.
If there are no filter rules set up in your Outlook apps or your Webmail account then I am at a loss to explain why any or all email addresses that begin"noreply@" are not appearing in your email account.
Whether the email accounts are set up as a POP3 or an IMAP accounts, all the emails in the relevant Webmail inbox will appear in the email app. Those email protocols do not have any filtering built in to them. They either work and you see all your emails or they fail and you don't see any incoming emails.
It is true that there can be problems with individual emails that get corrupted or are exceptionally large but the sender's address has no impact on the way POP3 or IMAP works. One key difference is that IMAP has the ability to delete emails from the server and POP3 (as implemented by VM) does not. That is why I thought the answer would be a filter in one of your Outlook apps. With your IMAP accounts the filter could cause the "noreply@" email to disappear from the inbox on your iPhone, iPad and Webmail account.
So, I am stumped I'm afraid. Perhaps other forum members or VM staff can help you.
Sorry I cannot do more.
Coenoby
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I am just another Virgin Media customer.
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