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move and transfer email account

how do i arrange to transfer my blueyonder email address to my new virgin media account. I was a previous customer and was told as long as i arranged new services within 3 months i would be able to keep my email address.  However after days and days of trying to contact customer service i cannot seem to speak to the right deparment. any help would be gratefully appreciated.

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Re: move and transfer email account

Hello sswjs

 

We can help with that, I will need to send you a private message and we do need to pass security on both accounts to action that 🙂

 

Thanks Joe_F