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mailer-daemon@virginmedia.com

I am getting about a hundred  "Message Delivery Failure". have i been hacked?

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Message 2 of 9
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Re: mailer-daemon@virginmedia.com

Welcome to the Community.

Not enough evidence from your post to de sure.  What address are the non delivery messages coming from.

It may just be a case of email spoofing, but to ere on the side of caution follow all the steps set out here:

https://www.virginmedia.com/help/virgin-media-mail-my-email-has-been-hacked

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

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Re: mailer-daemon@virginmedia.com

I ran the Fsecure scanner with nothing found 

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Re: mailer-daemon@virginmedia.com

the address is [REMOVED]@ ntlworld.com

[MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

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Message 5 of 9
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Re: mailer-daemon@virginmedia.com

Not Sure if this helps

 

Diagnostic information for administrators:

Generating server: DM6PR10MB3641.namprd10.prod.outlook.com
Receiving server: DM6PR10MB3641.namprd10.prod.outlook.com

pprelock@asha.org
7/21/2020 12:20:17 PM - Server at DM6PR10MB3641.namprd10.prod.outlook.com returned '550 5.4.316 Message expired, connection refused(Socket error code 10061)'
7/21/2020 12:10:04 PM - Server at ashamail.asha.org (8.42.24.6) returned '450 4.4.316 Connection refused [Message=Socket error code 10061] [LastAttemptedServerName=ashamail.asha.org] [LastAttemptedIP=8.42.24.6:25] [MW2NAM10FT041.eop-nam10.prod.protection.outlook.com](Socket error code 10061)'

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Re: mailer-daemon@virginmedia.com

Hello

Socket error = #10061. 10061 is a Connection Refused error sent to you by the server. You could not make a connection because the target machine actively refused it. The most common cause is a misconfigured server, full server, or incorrect Port specified by the client.

The following post will explain it https://community.virginmedia.com/t5/Email/Sending-email-using-your-own-domain/td-p/3716147 it be aware that this is a server error on the sending size and would need to be corrected by the administrator for that email server.

Regards Mike

 

 

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Message 7 of 9
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Re: mailer-daemon@virginmedia.com

Are those mails all definitely coming from mailer-daemon@virginmedia.com ??

The reason I ask is this:

Generating server: DM6PR10MB3641.namprd10.prod.outlook.com
Receiving server: DM6PR10MB3641.namprd10.prod.outlook.com

The Generating server i.e. the server sending the bounce message is not one of Virgin Media's servers in this case, it's one of Microsoft's - possibly used for the Office 365 business accounts

What the server is saying is this:

"I've been trying to deliver this message for some time now, but I've given up - the last error message I received was:"

 connection refused

"i.e. The server didn't want to talk to me."

I've paraphrased the message into what I hope is simpler English.

Here's the thing though - I would not expect one of Microsoft's servers to be sending mail from mailer-daemon@virginmedia.com, because even if it was forwarding a mail originally received from one of VM's servers, the server itself does not belong to Virgin Media.

I'd normally expect such bounce messages to come from postmaster@outlook.com

Tim

 

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Re: mailer-daemon@virginmedia.com

I Really don't understand what I am suppose to do 

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Message 9 of 9
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Re: mailer-daemon@virginmedia.com

Hi Garc, thanks for posting and welcome to our community.

Does the following thread here resemble the issue you're experiencing?

Regards

 

Lee_R

 

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