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kairen
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mailbox unavailable

Hello, 

When trying to set up email on new iPhone it keeps failing even with correct settings. Checked using web login but got:-

Your mailbox is not available at the moment.

Please retry again in one hour and make sure you are using the correct password to access your email from all of your devices.

Some replies suggest a security/password problem and reset password.  However Virginmedia posted issues with email at the same time, so I'm not sure what's going on.  This was to be fixed by 10am this morning, and the Virginmedia issues are no longer listed.  However I'm still getting the same error when logging on 12 hours later.

 

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Paul_DN
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Re: mailbox unavailable

Hi Karen,

 

 

Thank you for reaching out to us in our community, I am sorry to hear you have been unable to access your email account ,so I can help with this, I will send you an invite into a private chat, I will send this shortly, please click on the purple envelope to accept.

 

 

Regards

 

Paul.

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