Virgin Media Community

[JOCSOC]

I just realised that my virgin email has not been working for a couple of days & mailbox is unavailable when I try to access it. This seems to be an issue for a number of people currently.

I have cone all the suggested things on the troubleshooter and went through the phone auto thing to get nowhere. 

This is the second major issue I've had in last 6 months after data breach/ email hacked and accounts messed with.

How do you get PM'd from Virgin directly to resolve this issue ???

JOC

[Paul_DN]

Hi JOCSOC,

Thank you for reaching out to us in our community, I am sorry to hear you have been unable to access your email account ,so I can help with this, I will send you an invite into a private chat, I will send this shortly, please click on the purple envelope to accept.

Regards

Paul.