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charactors
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mailbox unavailable

I am reviewing the same mailbox unavailable error as everybody else. I have changed my password yet it has made no difference. 

Virgin has advised to make a post on the forum.

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Beth_G
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Re: mailbox unavailable

Hi charactors,

 

Welcome to the community!

 

I am sorry to hear that you are experiencing this issue with your mailbox. We are aware of this issue and currently working to get this fixed. Please take a look at our dedicated sticky post for more information and updates.

 

I'm going to send you over a PM so I can look into your account and unlock the mailbox. Please find a message from me over at the purple envelope.

 

Kind regards.

 

Beth

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