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karena0509
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mailbox not available

My partner keeps getting the above message that his .ntlworld.com mailbox is unavailable - he cannot post on here because his username is not being accepted. He has contacted VM on several occasions and been promised an IT phone-back but this has not happened. He has been without e-mail for 4 weeks. How long is this likely to last. Concerned regarding number of e-mails not received

Thanks

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karena0509
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mailbox unavailable

Is nobody able to sort this problem - I have been unable to access my e-mai for several weeks now despite raising the problem with VM and being promised action by the IT department. This is ludicrous and beyond a joke now

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Sasha_W
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Re: mailbox unavailable

Morning @karena0509

 

Welcome to the forum page and thanks for posting this on here. 

 

Sorry to hear you can't access your mailbox, but glad to hear it is under investigation via IT. I'm just going to pop you a PM as want to have a closer look at your account. 

 

At the top right hand corner, you should see a purple envelope, if you click on that then it will take you to PM's 🙂 

 

Thanks 

Sasha - Forum Team


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