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Message 31 of 43
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Re: Trouble accessing email

HI Adeewest, we are sorry to hear that you are having trouble accessing your mailbox, can you change the password and let us  know if you are getting the same issue. ^Chris 

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Message 32 of 43
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Re: Trouble accessing email

Chris I can change the password if you want me too but as I have changed it around 10 times on instructions from your colleagues and it's never worked do you want me to change it again,bits not a password issue it's a account issue that needs fixing by your it department

please advise

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Message 33 of 43
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Re: Trouble accessing email

Oh how we laughed.

That's us now at the old standby response of "Change your password!" 

I'm rolling on the floor... when you can't login to your email, how do you change the password? This stuff is funny, in a tragic way. It is as if nobody reads the original issue, and they just start out with the same old password reset thing.

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Message 34 of 43
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Re: Trouble accessing email

You say tragic, I say incompetence,

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Message 35 of 43
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Re: Trouble accessing email

Nah, I can't agree that this is incompetence.

The whole thing is too consistent. This has to be a process, not just the ramblings of people with no idea what they are up to.

Based on the infinite monkeys and the works of Shakespeare theory, then even by chance I would expect them to fix something at least now and then. For such a reliable set of processes where they can string a simple job out for months, it can't possibly be chance.

 

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Message 36 of 43
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Re: Trouble accessing email

We will need to un suspend the mail box and they will ask us if the password has been changed. If the password is not changed they will not unsuspend the mail box. ^CW

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Message 37 of 43
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Re: Trouble accessing email

What about getting mine un suspended? 

 

After all, I did start this thread.

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Message 38 of 43
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Re: Trouble accessing email

Chris I gave changed the password

please advise

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Message 39 of 43
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Re: Trouble accessing email

We will send you a private message to get account details and get this unlocked for you. 

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Message 40 of 43
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Re: Trouble accessing email

What about me?

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