Virgin Media Community

[Erinj_xx]

I have been locked out of my email account twice now in the past few days i have changed my password once already and since has been locked. this time around it is not letting me change my password for my email so am fully without an email. any ideas?

[Ryan_N]

Hi Erinj_xx, 

Thank you for your post and welcome to the forums. 

I apologise that you've been faced with this issue and have been unable to reset the password on this. I will send you over a private message to take a closer look. 

Cheers, 

Ryan.