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left virgin media months ago but getting nasty spam emails

colinmcs
Joining in

Hi

I have left virgin about 4 months ago and my email is still active on my phone, I am now getting lots of spam and nasty emails, could someone help with this and delete all my mailboxes, as they may have been hacked, i cannot log into virgin ( I am the account holder) as they state that they do not have any of my details of any accounts.

getting fed up with this now.

2 REPLIES 2

Ilyas_Y
Forum Team
Forum Team

Hi @colinmcs, thanks for reaching out to us on the Virgin Media forums. 👋🏼

I'm sorry to hear about the issues with the spam emails and the spam.
May I ask what these emails are - are they marketing emails or emails from a Virgin Media email address that was made when you had VM services?

Let us know.

Kind regards,
Ilyas.

Ilyas_Y
Forum Team

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g0akc
Problem sorter

Can’t you simply delete the email account from your phone (and any other devices)?

In the phone settings……

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I know a bit about Wi-Fi, Telecoms, and TV as I used to do it for a living but I'm not perfect so don't beat me up... If you make things you make mistakes!