on 23-11-2023 23:26
Hi
I have left virgin about 4 months ago and my email is still active on my phone, I am now getting lots of spam and nasty emails, could someone help with this and delete all my mailboxes, as they may have been hacked, i cannot log into virgin ( I am the account holder) as they state that they do not have any of my details of any accounts.
getting fed up with this now.
on 24-11-2023 08:23
Hi @colinmcs, thanks for reaching out to us on the Virgin Media forums. 👋🏼
I'm sorry to hear about the issues with the spam emails and the spam.
May I ask what these emails are - are they marketing emails or emails from a Virgin Media email address that was made when you had VM services?
Let us know.
Kind regards,
Ilyas.
on 24-11-2023 08:40
Can’t you simply delete the email account from your phone (and any other devices)?
In the phone settings……