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caravan
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keeping my email address

We want to keep our existing email account and use it with our new VM account... We canceled our services about 40 days ago which was in my wife's name and re-contracted with a new account now in my name so my current email address is still live.

How do I progress this..

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Anonymous
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Re: keeping my email address

you need to ask VM to do a move and transfer.

its been said in the past that the accounts need to be in the same name. But that doesn't;t seem to be the case

caravan
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Re: keeping my email address

Thank you for that will ring tomorrow, have a great day and a better new year.
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用心棒
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Re: keeping my email address

Do consider migrating your email needs to a service that is not tied to use of another, for example Virgin Media Mail is only available to its broadband service customers, and likely benefiting from:

  • being able to choose a broadband service without fear of losing email addresses
  • security that meets or exceeds those of the service it maybe used with
  • better spam filtering

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