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Message 11 of 16
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Re: keeping email copy on server

@ronm1

You are missing a crucial piece of understanding - probably not your fault but you have to understand how your Windows 10 mail app interacts with mail on the VM mail server.

Each is a mirror of the other. What you do in one is immediately reflected in the other.  Delete a mail in windows 10 mail app and it is instantly deleted on the VM server. That is because the windows 10 mail app uses a mail protocol (how mail is handled) called IMAP which keeps all places where email is stored in complete sync.

That should help you understand what is going on.

As for back-up you can use the ideas you have already been told about. here is nothing with your e-mail set up (or for that matter in any one else's set up using IMAP) that does back up automatically.

What you can do as a very simple measure is set up an archive folder  in win10 app or in web mail and move e-mail that you want to keep to that folder. Provided you never lose access to VM mail by moving away from VM the mail should be there when you need it. But the best solution is always to use a back-up system of the kind that Mailstore provides. Treat mail held on the VM servers as ephemeral and likely to disappear if the service glitches (which it does).

 



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ronm1
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Message 12 of 16
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Re: keeping email copy on server

Maybe the fear of losing my mail wasn't an issue before, I'm self employed and have lots of business mail.

I started using live mail around 1998 and I seem to remember having the option of 'Leave a copy on the server until I delete it'

Although I can't be 100% sure that it left a copy on the server after I deleted it from Live mail.

I think the ISP was Easynet.com.

I guess I'm a mail hoarder!  

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Message 13 of 16
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Re: keeping email copy on server


@ronm1 wrote:

Maybe the fear of losing my mail wasn't an issue before, I'm self employed and have lots of business mail.

I started using live mail around 1998 and I seem to remember having the option of 'Leave a copy on the server until I delete it'

Although I can't be 100% sure that it left a copy on the server after I deleted it from Live mail.

I think the ISP was Easynet.com.

I guess I'm a mail hoarder!  


That was/is still certainly an option with email clients using the POP protocol.  However VM don't  currently apply that on pop accounts, they manage to hide them from multiple dowloads.  Using the IMAP settings gives the industry standard results.  Delete from one IMAP connected account leafs le deletion from all such accessed accounts.

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Graham
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As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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SDC
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Message 14 of 16
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Re: keeping email copy on server


@ronm1 wrote:

Maybe the fear of losing my mail wasn't an issue before, I'm self employed and have lots of business mail.


Ooh! That's not good.

A few words to the wise... aside from the notion that if your VM broadband account is ever closed them your VM email access will cease 90 days later, business use of VM's residential broadband service, including email, is specifically prohibited in the VM AUP. It would be a wise move to get your email service provision from somewhere other than VM and more suited to your requirements. BTW, VM's business accounts don't have email service provision.




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MrHalfAsleep
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Message 15 of 16
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Re: keeping email copy on server


@ravenstar68 wrote:

To be frank - I wouldn't rely on the Windows 10 mail app either.  It's very basic.

Much better to use something like Mozilla Thunderbird instead.

Tim


"Very basic" to describe Windows mail is very much an understatement.  Outlook Express was much better.  Easynet was a co.uk and was my 1st dialup ISP.

Sky bought them and flogged them later. 

corrected the duff link.







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Message 16 of 16
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Re: keeping email copy on server

How quickly we forget that before  broadband  you couldn't use you landline phone and computer at the same time!