@sdu60 wrote:
Any suggestions?
Just a few ideas:
- Do you have any filters set up in either your VM Webmail account or in Outlook? One of them could inadvertently be responsible for moving certain emails.
- The content of the affected emails may be random but what about the senders? Is it only emails from a certain sender or senders affected?
- If those affected emails are from one or more of your online accounts (Amazon, eBay or Facebook for example) it could indicate that your VM email account has been compromised. The hacker could be moving these emails from view to hide their activities from you. That has happened with other VM email accounts in the past.
Finally, when you say "Autoarchive setting is off." you are obviously referring to Outlook's archive setting. AFAIK VM Webmail does not have an auto archive facility, you have to initiate the archive process manually, by physically selecting a folder or an individual email and clicking on the Archive button.
It sounds as if you usually manage your VM emails with Outlook so unless you are regularly accessing your VM webmail account that points towards something in Outlook archiving those emails.
As I say, just a few ideas and thoughts.
Coenoby
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media.
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