What's happening wont accept password when setting imap up.
Pop3 works but no server folders
Emails stay when sent, its driving me nuts been like this for three or four days
Email server updates? or what
Thank you for reaching out to us in our community and welcome, sorry to hear you are facing issues with Imap, this is isn't something we are aware of, can you try setting up again, you can find all our Email settings here.
Please let us know how you get on or if you need any further help.
If i go into Outlook and add the virgin media email account. In the past you only needed to add the password then it would add the email account and download email folders.
Now the only way is to add Pop3 it adds to outlook, but no folders are downloaded
Sometimes it doesn't send but if I changed the primary account to live.com it sends
Tries resetting the password today makes no difference
if I add my wife's virginmedia account it just works ok
It used to work all the time up to three weeks ok approx.
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If you choose change then add Pop3 ..............no server folders appear
Just to clarify, IMAP and POP3 work in completely different ways.
To keep in simple:
IMAP and POP3 are international standards so they work the sane way with any email client (for example MS Mail) and with any email service (for example Yahoo) that you use.
Looking at your Outlook problem:
"Comes up with that three option box
If you choose change then add Pop"
I have Outlook"
I have Windows 11 and Outlook but I cannot replicate that.
When I click on "Add an account" I don't see a three option box. it actually defaults to setting up a new IMAP account for the email address I've entered. Here's what Microsoft say on their support pages: https://support.microsoft.com/en-us/office/add-an-email-account-to-outlook
So, as @用心棒 has already said, some screen shots (with your email address obscured) of what you are seeing might be useful.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media.
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks