Virgin Media Community

[poshsav]

when i try to log into my mailbox i get a message it is unavailable . can anyone help

[poshsav]

Hi all can anyone help me when I try to access my mailbox I get a message that it is unavailable. I need to access it a I need. To reply 

thanks

[Paul_DN]

Hi poshsav,

Thanks for reaching out to us in our community, I am sorry you are unable to access your emails, I would like to get this resolved for you, I will send you an invite into a private chat shortly, please click on the purple envelope to accept.

Regards

Paul.

[Paul_DN]

Hi Poshsav,

Thanks for your details, I have reset this for you, please try again and then change the password so this doesn't happen again.

Regards

Paul

[poshsav]

Thanks it works now

Regards Ian

[Paul_DN]

Hi Ian,

Thank you for the update, I am glad to hear you now have access.

Kind regards

Paul.