i cannot find the function " block this sender " on my email options it is not available??

[TeeRai]

I've  been  been  searching  as   according  to the  VM  help  web pages     But  on  my  email  pages  i   cannot   find   "   block  this  sender  "      the only  option is   "   move  to  junk  "   but  this  would  entail me  doing  this  manually  for  each  undesired  email  ...........any  body  can help  ?      

[newapollo]

Hi @TeeRai 

How to blacklist email addresses

Select the Spam message or annoying email and tap ≡ > Add sender to Blocklist > Add

Info from https://www.virginmedia.com/help/billing-and-payments/manage-email-account 

[TeeRai]

Hi. Newapollo

I looked at my email.   In top right hand corner are the.  3 dots.   There is no option for spam to be tapped.    Following are the options from the top.   Mark as read         move       move to junk previous       next       find     save as.     print   and zoom

these are the only options when I tap the 3 dots in the top right hand corner.  There is no. Spam to then let me choose.  “ add sender to block list. “ 

is it because I am running windows 10.  ??    Or have.  Virginmedia changed the format for setting up a block list.  ???                    TeeRai.   

[newapollo]

Hi @TeeRai 

I am running Windows 11, but it's the same in all versions of Windows. The following screenshot should help.

The "add sender to blocklist" is at the bottom of the dropdown after you click on the  ≡ symbol

add to blocklist

[Graham_A]

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@TeeRai wrote:

Hi. Newapollo

I looked at my email.   In top right hand corner are the.  3 dots.   There is no option for spam to be tapped.    Following are the options from the top.   Mark as read         move       move to junk previous       next       find     save as.     print   and zoom

these are the only options when I tap the 3 dots in the top right hand corner.  There is no. Spam to then let me choose.  “ add sender to block list. “ 

is it because I am running windows 10.  ??    Or have.  Virginmedia changed the format for setting up a block list.  ???                    TeeRai.   

---

That suggests that you are accessing the email address concerned via a third party app rather than the VM webmail page.

You can only get to the VM Blocklist via their webmail interface.

In any case it is not a particular helpful tool as all it does if move the blocklisted email to the spam folder.  It doesn't stop them being received.

[TeeRai]

Hello. Graham. Thank you for your insight full message.  I agree to the need for my emails to come direct from.  VM.        
 How do I install my   VM. Email. Accounts from scratch onto my computer. I know how to logon to. The VM web site.   Appreciate your guidance 

TeeRai.  

[Alex_RM]

Hi TeeRai,

You can find help regarding your Virgin email account here

Alex_Rm