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Jimboyeoman
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how to get back into my blueyonder email account

how to get back into my blueyonder email account

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DJ_Shadow1966
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Very Insightful Person
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Re: how to get back into my blueyonder email account

Hello

Are you still a VM broadband customer ?

If you are a customer is the account still listed under https://my.virginmedia.com/my-profile/listUsers ?

What happens when you try and log into the webmail at https://my.virginmedia.com/my-apps/email/mailbox ? Do  you get any error ?

Regards Mike

 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Jimboyeoman
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Re: how to get back into my blueyonder email account

Yes i am a VM customer.

 log in there is no error just qa blank mail page

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Steven_L
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Re: how to get back into my blueyonder email account

Hey Jimboyeoman,

 

Sorry to hear that you're having issues logging into your email account. I have been able to locate your account from your community profile and re-enable your email account, please can you try to login again and let me know if it works now.

 

 

 

Regards

Steven_L

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