Menu
Reply
IP31
  • 3
  • 0
  • 0
Joining in
241 Views
Message 1 of 7
Flag for a moderator

how to delete old blue yonder email address

I have an old blue yonder email address which has not been deleted and has now been hacked. Can you help

0 Kudos
Reply
NelsonNicole
  • 4
  • 0
  • 0
Joining in
222 Views
Message 2 of 7
Flag for a moderator

Re: how to delete old blue yonder email address

Sign in to My Virgin Media. Click on My Profile at the top of the page. Under the Contact Details section, click Change next to the contact email address and update accordingly.

My Balance Now

0 Kudos
Reply
dante01
  • 852
  • 59
  • 279
Well-informed
218 Views
Message 3 of 7
Flag for a moderator

Re: how to delete old blue yonder email address

Your old Blueyonder email address is still  active and would be routed via Virgin Media's email service. If it has been hacked then you'd need to contact Virgin Media. I'd be more concerned that its password would be the password associated with you Virgin Media online account so I'd suggest you inform Virgin Media of this ASAP.

0 Kudos
Reply
IP31
  • 3
  • 0
  • 0
Joining in
207 Views
Message 4 of 7
Flag for a moderator

Re: how to delete old blue yonder email address

I am no longer a virgin media customer so do not have an account

0 Kudos
Reply
Graham_A
  • 16.56K
  • 2.33K
  • 7.08K
Very Insightful Person
Very Insightful Person
204 Views
Message 5 of 7
Flag for a moderator

Re: how to delete old blue yonder email address


@IP31 wrote:

I am no longer a virgin media customer so do not have an account


The VM Forum Team staff should be able to arrange this for you when they reach this thread in due course.

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
IP31
  • 3
  • 0
  • 0
Joining in
189 Views
Message 6 of 7
Flag for a moderator

Re: how to delete old blue yonder email address

Thank you for your help. I will wait for VM to see the thread

0 Kudos
Reply
Serena_C
  • 844
  • 39
  • 82
Forum Team
Forum Team
159 Views
Message 7 of 7
Flag for a moderator

Re: how to delete old blue yonder email address

Hi @IP31

 

Welcome to our Community Help Forum 🙂

 

Thank you for making your first post regarding deleting your old Blue Yonder email address. I would be happy to get this deleted for you.

 

I shall send you a private message now to obtain the details required, please look out for the purple envelope in the top right corner.

 

Best wishes,

 

Serena

0 Kudos
Reply