Menu
Reply
Toastmaster1
  • 3
  • 0
  • 1
Tuning in
202 Views
Message 1 of 5
Flag for a moderator

how do I delete old virgin.net account

I have an old virgin.net e mail which is seldom used but is now subject to numerous phishing messages daily. How can I delete the account

Toastmaster1
  • 3
  • 0
  • 1
Tuning in
58 Views
Message 2 of 5
Flag for a moderator

Re: how do I delete old virgin.net account

Over a week ago I posted a question asking how to delete an old virgin.net e mail account. I can't find that anyone has answered. I though the virgin team monitored the questions and would get back to me. I am now getting lots of phishing mails on the account and really do want to close it. Can you please help.

Thanks

0 Kudos
Reply
Steven_L
  • 4.02K
  • 300
  • 390
Forum Team
Forum Team
50 Views
Message 3 of 5
Flag for a moderator

Re: how do I delete old virgin.net account

Hey @Toastmaster1,

 

Thanks for your post and welcome to the community.

 

Sorry for the delay in getting back to your post, we can arrange for this to be deleted from our servers but we would need to do this over a private message, so that we can clear account security and get this looked into further.

 

I will drop a private message over in a moment and we can get started.

 

 

Regards

Steven_L

0 Kudos
Reply
Steven_L
  • 4.02K
  • 300
  • 390
Forum Team
Forum Team
36 Views
Message 4 of 5
Flag for a moderator

Re: how do I delete old virgin.net account

Hey @Toastmaster1

 

I just want to let you know that our IT support team have confirmed that the old mailbox has now been removed from our servers and should no longer be able to be accessed by anybody.

 

Regards

Steven_L

0 Kudos
Reply
Toastmaster1
  • 3
  • 0
  • 1
Tuning in
34 Views
Message 5 of 5
Flag for a moderator

Re: how do I delete old virgin.net account

Thank you I appreciate that, kind regards, Chris Upham

0 Kudos
Reply