hi, I am recieveing demands for money from my hacked ntlworld email, they have my password, my problem is I rang virgin support, and they have no record of it, and say its my fault for not moving it ?????, I have changed address quite a few times , I desperatly need to change password, or delete it, they said they can't, im at my wit's end, any idea's ???
I have an active account, never left, if been with them since NTL email was created, I have changed address several times since, always keeping my account, they support guy said he could not find it, so can;t delete it, said it was "my fault" for not movinfg it, can't fathom it, i'd be content with losing it, please if any virgin employees seeing this comment, !!!
you may be onto something there, I think the account number stays at the house, but the bloke I SPOKE TO , DID'NT MAKE AS MUCH SENSE IN 10 MINS AS YOU HAVE IN 2 MESSAGES, but I am a key worker and cant spend my life on phone, but gonna try that avenue, thanks
basicly, this hacker got my stuff through a leak in virgin, thankfully its been a seconderey address for some time, but they bustard is got access to stuff, i just want to cut it, please moderaters, just delete it !!!!!