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glyngodd
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hacked email

My  ntlworld email has been hacked. Im having lots of issues . How do I delete my account?

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Beth_G
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Re: hacked email

Hi glyngodd,

 

Thanks for posting on the Community Forums, many apologies for our delayed response.

 

I'm very sorry to hear that your ntlworld email address has been hacked, what sort of issues are you having with it?

 

Can you also please confirm if this email address is the primary email address attached to your account? If this is the case I'm afraid we aren't able to delete this for you, but if you haven't managed to get it sorted already, we can certainly look into resetting your password and security information for you.

 

Let us know.

 

Beth

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