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get an old email removed

hi i had been a customer since the old telewest days and had a blueyonder email address, i have left virgin now as when u moved it wasn't able to be installed where i live now so my email isn't with an active account.

it still worked, but recently it got hacked so now as no longer a customer my access to change password is gone, its been sending malicious emails out and so i want to get the email closed how do i do this please?

it's [MOD EDIT: Personal details] 

thank you 



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Re: get an old email removed

Hi @Martinweller 

Welcome back to the community forums

Sorry to hear that your older email has not been deleted yet and has caused some concern. Please join me on private message so I can locate your account and pass any necessary account security. You can see your private messages at the top of the page, in the envelope icon. 

Carley - Forum Team

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